Privacy Policy

This document explains how we collect, uses, and protect personal information of individuals ("users" or "you") when you use our online web service.

1. Information We Collect

   1. Personal Information

      • When you sign up for an account with us, we collect your name, email address, and any other information you voluntarily provide.

      • If you choose to make a purchase, we also collect your payment information, such as credit card details, to process your transaction securely.

      • We may also collect any other personal information you provide in the course of using our Service, such as contact information or preferences.

   2. Usage Information

      • When you use our Service, we automatically collect certain usage information, such as your IP address, browser type, operating system, and device information.

      • We may also collect information about your interactions with the Service, such as the pages you visit, the features you use, and the content you access

   3. Business-generated Data

      • As part of our Service, we collect and store the data content data generated while using our Service including content created and modified by you through our service.

2. Use of Information

   • Improving and Personalizing the Service

     • We may use the information we collect to improve and personalize the Service for you and other users, including:

       • Enhancing the accuracy and effectiveness of the our service

       • Analyzing patterns and trends to understand how users interact with the Service

       • Customizing the user experience, such as recommending content based on your preferences.

   • Communication and Support

     • We may use your personal information to communicate with you, provide customer support, and respond to your inquiries or requests.

     • We may also send you promotional emails, newsletters, or other marketing communications if you have opted-in to receive such communications

   • Compliance and Legal Purposes

     • We may use your information to comply with applicable laws, regulations, or legal obligations

     • In certain circumstances, we may need to use your information to protect our legal rights, investigate and prevent fraud, or respond to a government request

3. Data Retention

   We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal information for any purpose, we will securely delete, destroy or anonymize it.

4. Data Security

   We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. International Data Transfer

   As a service provider based in the European Union (EU), all data we collect and process remains within the EU. However, it is possible that our service providers or partners located outside the EU may have access to your personal information, but in such cases, we ensure that adequate safeguards are in place to protect your information in accordance with applicable data protection laws. Updated list of currently employed data processors can be provided upon request.

6. Changes to this Privacy Policy

   We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after the updated Privacy Policy is effective will indicate your acceptance of the updated terms.

7. Contact Us

   If you have any questions or concerns regarding this Privacy Policy please contact our Data Processing Officer, who's responsible for overseeing our data collection, processing, and data usage practices at dpo@tracksights.com.